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PNB MetLife expresses its sincere condolences to the aggrieved families of the victims of the recent natural calamities that hit the states of Jammu and Kashmir, AP & Odisha. For claims assistance (Jammu and Kashmir), please click here. and for claims assistance (AP and Odisha), please click here..
Payment Options

Now, you can pay your premiums in a host of convenient ways!
With our wide range of payment options, you can renew your policies anytime, anywhere...

Payment Options

Pay Online

Credit Card
Pay through your Visa, Master, American Express or Diners card and get online confirmation.
Payment Gateways
Use the online transaction facilities of PNB MetLife website to pay renewal premiums.
Pre-Paid Cards
Make renewal payments through prepaid cash cards using e-commerce gateways. This facility is currently available for Oxicash, ItzCash, Zip Cash, and Done Cash users.

Net Banking
Authorize online payments through websites of Axis Bank, SBI, HSBC Bank, Standard Chartered Bank, Development Credit Bank, Greater Bombay Co-Operative Bank Ltd, Abu Dhabi Bank, Bill Junction ( and Bill Desk (

Pay via Phone - IVRS Premium Payment Option

IVRS Premium Payment Option
Renewal premium payment can now be made by calling at PNB MetLife Toll Free number
1800-425-6969 or by calling at the PNB MetLife customer support number 080-26502244.
The system uses the interactive voice response technology which is simple, secure
and a reliable payment solution. Payments can be made via-
  • Master/Visa credit card
  • Debit Card*- Axis Bank
  • Savings Bank Account*- Bank of India & Corporation Bank

*Contact your local branch/ call Toll Free No. for updated Debit Card/ banks list

Pay via Standing Instructions

Pay via Standing Instructions
This automated facility allows to set up Standing Instructions on your bank account (ECS/Direct Debit) or credit card (Visa/Master/American Express) for regular debit of your renewal premiums. To avail this facility, please submit the duly filled ECS - Direct Debit Mandate with the cancelled cheque (for bank accounts) or Credit Card SI Mandate along a copy of the front face of the credit card (for Credit Card).

• Banks with whom Direct Debit facility is available are Bank of Baroda, Citibank, ICICI, IDBI & Union Bank of India.
•List of ECS enabled locations and mandates are available at PNB MetLife Branches and on our website.

Pay in Person

You can also choose to pay your premium through crossed cheque or Demand Draft issued in favor of "PNB MetLife India Insurance Co. Ltd. - Policy No." You may drop the renewal cheques at any of the following:

Drop Boxes
You can also drop your renewal cheque/draft at any Skypak drop box across locations in India or any PNB MetLife branch nearest to you.
PNB MetLife Branches
You can pay at any PNB MetLife Branch via a cheque, demand draft, cash* (upto Rs. 50,000/- only) or Credit Card (Visa and Master only) between 9 a.m. to 6 p.m., Monday to Friday.

*Cash payments are advised to be made at PNB MetLife Branches against an official receipt.
In case an official receipt is not received for cash payment within 7 days please call 1-800-425-6969.
Suvidhaa Outlets

Renewal premium payments can be made in CASH* at any of the Suvidhaa Outlets across India. Suvidhaa outlets are available across the country.

- Premium payment in cash* should not exceed Rs 50,000/- in a calendar month, across policies (including Proposal Deposit/ Renewal Payment/ Top Up) held by a customer across roles
- Premium payment can be made for Inforce policies and policies which are lapsed for a period = < 5 months
- Cash payments are advised to be made at Suvidhaa outlets against an official receipt. In case an official receipt is not received for cash payment within 7 days please call 1-800-425-6969.

Payment at Axis Bank

For all customers
Cheque/Cash collection: Make renewal premium payments at Axis Bank branches (through cash/local cheques/DD) or at Axis Bank ATM drop boxes (through local cheques/DD's).

For Customers who have an Axis Bank account

i Connect: Pay through Axis Bank i-connect facility by logging on to
Axis Bank ATM: Pay through Axis Bank ATM post registration by logging on to

Payments via NEFT

Renewal Premium Payments using the National Electronic Fund
           Transfer (NEFT) Facility

Now make your PNB MetLife renewal premium payment from your own bank account through the NEFT facility. This facility can be used through the Net Banking option available on your Bank’s website or also by visiting your bank branch*.

This fast, easy and secure payment mode can be operated from anywhere- from your home/office or even at your own bank branch. It offers several advantages over the conventional modes of money transfer like elimination of collection and clearance process for cheques and draft, providing instant transfer of funds, etc.

*Bank with an enabled NEFT facility

Click here to know the process to make payment via NEFT
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Customer helpline no. :
1800-425-6969 (Toll Free)
(Within India only)
OR 91-80-26502244
(8am – 8pm).

IVR available 24*7
with your policy details.
Fax : 080-41506969
SMS MET HELP to 5607071
(Special SMS Charges Apply)
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PNB MetLife India Insurance Company Limited formerly known as MetLife India Insurance Co.Ltd.

Registered office address:Brigade Seshamahal 5, Vani Vilas Road, Basavanagudi, Bangalore - 560004,
Karnataka. CI No.: U66010KA2001PLC028883, Phone: 080- 66006969/26438638, Fax: 080-22421970.
Website:, Email:, IRDA Regn No.: 117
Insurance is the subject matter of the solicitation

The marks “PNB”, “” and “MetLife” are the registered trademarks of Punjab National Bank and Metropolitan Life Insurance Company, respectively. PNB MetLife India Insurance Company Limited is a licensed user of these marks