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FAQ - Payment Options

Where can I make a payment for my insurance premium?

In case you wish to personally make a payment, you can do so at any of the PNB MetLife office locations. Listings for your state can be easily found through the link below:

Branch Office Locations

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What are the various premium payment options available to a PNB MetLife India policy holder?

You can conveniently pay your renewal premium through any of the methods below.
Further details for any of these payment options can be gathered from any of the PNB MetLife offices or by calling us Toll Free on 1-800-425-6969 any day of the week.

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At Our Branches By Postage or Courier Online Payment Standing Instruction Mandate
 
ECS or Auto Debit Facility Drop Boxes Credit Card Facility  

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What will happen if I do not pay the renewal premium by the due date?

There is a grace period provision of 30 days after the due date for payment of your renewal premium. If the renewal premium is not received within this time period, the policy will lapse and the life insurance protection will cease to exist. To bring such a policy back in force, the policy owner will need to complete the reinstatement requirements. This may include certain medical tests and additional charges to be paid.


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What happens if I paid excess premium?

Excess premium, if any, is adjusted against the future premiums. The policy holder does not earn any interest for the excess premium paid.




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MetLife
Customer helpline no. :
1800-425-6969 (Toll Free)
(Within India only)
OR 91-80-26502244
(8am – 8pm).

IVR available 24*7
with your policy details.
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SMS MET HELP to 5607071
(Special SMS Charges Apply)
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PNB MetLife India Insurance Company Limited formerly known as MetLife India Insurance Co.Ltd.

Registered office address:Brigade Seshamahal 5, Vani Vilas Road, Basavanagudi, Bangalore - 560004,
Karnataka. CI No.: U66010KA2001PLC028883, Phone: 080- 66006969/26438638, Fax: 080-22421970.
Website: www.pnbmetlife.com, Email: indiaservice@pnbmetlife.co.in., IRDAI Regn No.: 117
*Rs 1 crore protection cover for 25 year old non-smoking male for a 30 year term, under monthly increasing income option (exclusive of taxes)
Insurance is the subject matter of the solicitation


The marks “PNB”, “” and “MetLife” are the registered trademarks of Punjab National Bank and Metropolitan Life Insurance Company, respectively. PNB MetLife India Insurance Company Limited is a licensed user of these marks